Warranty and estimates
Every garage door repair and installation Elite performs is backed by our lifetime workmanship warranty. New doors also carry the manufacturer’s warranty on sections, paint, hardware and springs.
Workmanship warranty
Lifetime
On every install and every repair we do. Locally owned in Rogers, AR. Licensed and insured, AR #0409380126.
How your coverage works
Our warranty covers the work. The manufacturer’s warranty covers the product. Between the two, you know exactly who stands behind what.
Elite Garage Door
If a problem comes back because of how we installed or repaired it, call us and we will come back and make it right. This applies to every job we do:
Manufacturer
The doors, openers and parts we install carry their own warranties from the companies that make them. On Pro Door residential doors, that means up to a lifetime paint finish warranty and years of coverage on sections, hardware, springs and glass.
Midland, Amarr, C.H.I., LiftMaster and our other brands each have their own terms, and we will go over them with you before you buy. Browse new garage doors or garage door openers.
Pro Door Manufacturing
Warranty periods run from the date of installation. Single family means an original owner-occupied home.
| Model | Paint finish | Sections | Hardware & springs | Windows & glass |
|---|---|---|---|---|
| 4000, 5000, 6000, 7000, 8000 Series | Lifetime, single family3 years, multi-family | 5 years, single family3 years, multi-family | 3 years, single family1 year, multi-family | 3 years, single family1 year, multi-family |
| 1100, 1101 Full-View Series | 5 years, single family3 years, multi-family | 5 years, single family1 year, multi-family | 3 years, single family1 year, multi-family | 3 years, single family1 year, multi-family |
| Homestead Series | 5 years, single family1 year, multi-family | 3 years, single family1 year, multi-family | 3 years, single family1 year, multi-family | 3 years, single family1 year, multi-family |
Swipe the table sideways to see every column.
Pro Door also warrants its 3 ply sandwich sections against delamination (steel skin separation) for 5 years. This is a summary of the Pro Door Manufacturing Limited Warranty for Residential Doors. The manufacturer’s written warranty governs.
None of this is a surprise we spring after the install. We go over it with you before you buy, and our own workmanship warranty sits on top for the installation itself.
Estimates and pricing
Thinking about a new garage door or opener? We come out, measure, show you options and give you a written price at no charge. Start with new garage doors or openers.
Repair visits are different. A service call fee covers the trip and the diagnosis. Either way, you get the full price, parts and labor, before any work starts. No surprises on the invoice.
Already have a written quote from another Northwest Arkansas garage door company? Bring it to us. We will match it or beat it.
Warranty service
Step 1
Call 479.354.0088 and tell us what the door is doing. Have your invoice or install date handy if you can.
Step 2
A technician looks at the door and tells you whether it is a workmanship issue, a product defect or normal wear.
Step 3
Workmanship issues are on us. For product defects, we help you with the manufacturer claim.
Call Elite Garage Door, 24/7. We will tell you what is covered before we touch it.